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Grievance Redressal Mechanism
If the viewer has any grievance or complaint with respect to any programme telecast on any of our channels, the same can be sent to our Grievance Officer at grievanceofficer@b4uworld.com or by post to Grievance Officer, B4U Broadband (India) Private Limited, Plot No. 114, Road No. 15, Next to SRL Ranbaxy, MIDC, Andheri (East), Mumbai – 400 093 by giving the following information:
Details of objectionable programme
Name of the Channel
Programme Title
Programme Date
Time of telecast
Reason of the complaint
Reasons as to why the viewer feels that the particular programme was not in compliance with the Programming Code under the Cable Television Networks Rules, 1994.
Viewer Details
Name of the Viewer
Contact no
Email Id
Address
Please note that all advertisement related complaints would be addressed to The Advertising Standards Council of India.
